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WHO ARE WE?
This privacy policy (“Policy”) describes how AfriOne Bank, a.k.a. AfriOne, A1 trading under the umbrella company called PLATFORM CENTRE PTY LTD (“AfriOne” “Company”, “we”, “our” AfriOne Bank/Wallet System", “us”) collects, uses, shares, and stores personal information of users of this website, www.afrionebank.africa (the “Site”) and users of the AfriOne dashboard widget and API (together, the “Software”), which can be used to interact with various third parties that offer fiat-to-cryptocurrency conversion services (“Fiat Gateways”) and also a fait-to-digital wallet, Gift Cards, Master Cards, and Games. Use of the AfriOne, or any of the software components built by AfriOne shall be further referred to as usage of the Software. By using the Software, you (the “End User” / “You”) accept the terms of this Privacy Policy and our Terms of Use, and consent to our processing, use, disclosure, and retention of your information as described in this Policy.
This privacy policy sets out how Platform Centre Pty Ltd trading as AfriOne Bank & TAAC Africa uses and protects any information that you give AfriOne Bank (A1) when you use its website, Applications, or services. A1 may change this policy from time to time by updating this page. You should check regularly to ensure that you are happy with any change.
Our registered office is at 2 Baanbreker Avenue, Helderkruin, Roodepoort, Johannesburg, South Africa and we are a company registered in South Africa under company number K2021920262.
AfriOne Bank is a Digital and Cryptocurrency Fintech Banking service, that provides custom banking services that are tailored to our customer's individual needs. We are a digital wallet Bank, Crypto P2P Exchange, MasterCard, Gift Cards, Crypto MasterCard, Debit Cards, Payment gateway, and investment opportunity service provider. A1 ensures that our customers receive seamless, safe, and secure experiences, giving them access to their money or crypto-currency and also pay for services, and enjoying sending and receiving money.
INFORMATION THAT WE COLLECT
We process your personal information to meet our legal, statutory, and contractual obligations by the law and to provide you with our products and services. The personal data that we collect from you may include contact information included in our membership forms, such as your name, job title, and postal address, including your home address, business address, telephone number, mobile phone number, and email address; information collected from publicly available resources, integrity databases, and credit agencies; if required by relevant laws or regulations, personal information such as Your date of birth, nationality, country of birth, country of residence, employment status and tax identification number (i.e. National Insurance Number); Passport details, driving license and utility bills; Details of the services you request from us; Payment details, including credit/debit card numbers, security code numbers, and other related billing information; And other personal data regarding your preferences where it is relevant to the services that we provide.
HOW WE COLLECT YOUR PERSONAL INFORMATION
We may collect personal information about you in many circumstances, including when you apply to use any of our services, become our client/customer, or contact us in person, by telephone, by email, or by post. In some circumstances, we collect personal data about you from a third-party source. For example, we may collect personal data from your organization, other organizations with whom you have dealings, government agencies, an information or service provider, or from a publicly available record.
HOW WE USE YOUR PERSONAL INFORMATION
To the extent permissible under applicable law, we may use your information for the following legitimate actions:
Ø Determine your eligibility for our products and services.
Ø Verify your identity when you access your account information
Ø Administer your accounts or other products and services that we or our partners/affiliates may provide to you
Ø Respond to your requests and communicate with you
Ø For understanding your financial needs
Ø Prevention of crime, fraud, money laundering, or terrorism financing activities
Ø Managing our risks
Ø Reviewing credit or loan eligibility.
Ø For marketing the products and services of AfriOne Bank, related entities, and affiliates. We may send you marketing and promotional messages by post, email, telephone, text, secure messaging, Mobile app, or through our social media channels. You can change your mind on how you wish to receive marketing messages from us or opt out of receiving such messages at any time. However, we will continue to use your contact details to send you important information regarding your dealings with us
Ø Process transactions, design products, and profile customers
Ø notify you about changes to our Services
Ø Allow you to participate in interactive features of our Services when you choose to do so
Ø Provide customer care and support for internal operations, including troubleshooting, data analysis, testing, security, fraud detection, and account management
Ø Process your information for audit, statistical, or research purposes to help us understand trends in our customer behavior and to understand our risks better and curate products and services that are suitable to our customers’ needs
Ø Monitor our conversation with you when we speak on the telephone (for example, to check your instructions to us, to analyze, assess and improve customer service; for training and quality assurance purposes; for verification, fraud analysis, and prevention purposes
Ø Recover any debts that you may owe the Bank.
Ø Carry out analysis to evaluate and improve our business
Ø Monitor the usage of our Services
Ø Detect, prevent, and address technical issues
Ø Prevent fraud and enhance the security of your account or our service platform.
Ø Comply with and enforce applicable legal and regulatory requirements, relevant industry standards, contractual obligations, and our policies
Ø Provide you with tailored content and marketing messages such as recommending other products or services we believe you may be interested in
Ø For other purposes required by law or regulation
LAWFUL GROUNDS FOR THE PROCESSING OF PERSONAL DATA
Under the Data Protection Laws and the POPI Acts of South Africa, we need a lawful basis to collect and use your data. The law allows for six lawful bases to process people’s data, and one of them allows personal data to be legally collected with the client and customer approval and used if it is necessary for a legitimate interest of the organization – as long as it is fair and balanced and does not unduly impact the rights of individuals. Due to the nature of our business and the size of our database, it is not practical for us to ask every individual for his/her consent. We have assessed our interests in carrying out our business activities and we have carefully considered the impact the collection and use of personal data could potentially have on individuals’ rights.
Our database contains mainly data about individuals solely in their business capacity, which is used for our normal business activities. Such activities are unlikely to affect the fundamental rights and freedoms of the individuals concerned. We have therefore concluded that the most appropriate lawful ground for the processing of your personal information is our legitimate interest in maintaining our business database, and promoting, running, and managing our business. A1 uses the legitimate interest’s legal basis for processing the type of data listed below: Email and other addresses for communicating with our members to administer their membership with A1 Email addresses and telephone numbers to communicate with individuals who raise a membership inquiry on our website Use of email addresses to send newsletters and marketing material to members and other individuals who have recently interacted with A1 or used A1’s services on the basis that these categories of individuals would reasonably expect to receive this type of material. Any individual can object to receiving such material through the use of the unsubscribe facility contained in each email communication Individual names of attendees at conferences or events organized by A1 or held at A1 or its partners’ premises are used to create a list of delegates.
SHARING AND DISCLOSING YOUR PERSONAL INFORMATION
All information you provide to us is stored on our secure servers located in the United Kingdom which are powered by the VERPEX data collection center. The data we collect may be transferred to and stored at, a destination outside the United Kingdom. It may also be processed by staff operating outside SOUTH AFRICA who work for us or one of our suppliers. We will take the necessary steps to ensure that your data is treated securely and that any such transfer outside South Africa is by the Data Protection Laws. Keeping personal information secure is very important to us and we take appropriate precautions to protect against the loss, misuse, and alteration of personal information.
However, no data transmission over the internet can be guaranteed to be secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which is sent via the Internet. We may disclose your personal information to any of our affiliated companies, to our suppliers, agents, representatives, or other users for the purposes associated with our legitimate interests (see above). We may also disclose your personal information to third parties where this is necessary in connection with the services we provide or our legitimate interests. If our services are provided in conjunction with, or by the involvement of third parties, such third parties may need to have your personal information to fulfill your request. We do not sell, trade, or rent personal information to third parties.
HOW DO WE SHARE YOUR INFORMATION?
We may share the information about you and your dealings with us, to the extent permitted by law, with the following:
Ø AfriOne Bank Branches and its subsidiaries
Ø Legal/Regulatory Authorities – It may be necessary by law, legal process, litigation, and/or requests from public and governmental authorities for AfriOne Bank to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate;
Ø Professional Advisers: Auditors/Legal Advisers
Ø Credit Agencies;
Ø Correspondent Banks;
Ø External Auditors;
Ø Strategic partners/service providers – to provide our services to you. Your Personal information will not be shared with third parties for their marketing purposes.
We may also disclose your Personal Information in good faith and belief that such action is necessary for any of the following circumstances:
Ø We have your consent to share the information;
Ø To comply with a legal obligation;
Ø To bring you improved service across our array of products and services, when permissible under relevant laws and regulations, by disclosing your personal information with AfriOne Bank Bank’s affiliated websites and businesses;
Ø To protect and defend the rights or property of the Bank;
Ø To prevent or investigate possible wrongdoing in connection with our Service;
Ø To protect the personal safety of users of our Service or the public;
Ø To protect against legal liability;
Ø In the event of a reorganization, merger, or sale we may transfer any personal information we collect to the relevant third party or
Ø We find that your actions on our websites or banking applications violate any part of our Privacy Policy;
JOINT ACCOUNT HOLDERS
When you open or use a joint account, your Personal Data will be shared with the other Account Holder. For instance, the joint account holder will be able to see transactions made by you. We may act on the authority of one joint Account Holder to share or allow third-party access to your account information for the provision of payment services, including transaction details. In this regard, we will treat the authority of one Account Holder as authorization on behalf of the other Account Holder.
GUARANTORS
We may share your information with any person or entity which guarantees your credit obligations to us as part of the security requirement for a credit scheme or facility advanced to you.
AUTOMATED PROCESSING AND ANALYTICS
We may use automated statistical analysis of the information you provide to us about you to make automated lending decisions, when you apply for a financial product, for example, a loan facility, or use such static data to manage existing credit arrangements you may have with us. We may also employ statistical analysis to determine whether a product or service best suits your needs or otherwise.
HOW WE SECURE YOUR INFORMATION
We have implemented appropriate organizational and technical measures to keep your Personal Information/Data confidential and secure. This includes the use of encryption, access controls, and other forms of security to ensure that your data is protected. We require all parties including our staff and third parties processing data on our behalf to comply with relevant policies and guidelines. Where you have a password that grants you access to specific areas on our site or to any of our services, you are responsible for keeping this password confidential. We request that you do not share your password or other authentication details (e.g. token generated codes) with anyone.
Although we have taken measures to secure and keep your information confidential, because the security of your data is important to us, please be aware that no method of transmission over the Internet or method of electronic storage can guarantee 100% security at all times. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security, you are responsible for securing and maintaining the privacy of your password and Account/profile registration information and verifying that the Personal Data we maintain about you is valid, accurate and up to date. If we receive instructions using your account login information, we will consider that you have authorized the instructions and processed your instruction accordingly without incurring any liability for doing so.
CONFIDENTIALITY AND DATA PROTECTION
1. We take all complaints, inquiries, and information relating thereto in the strictest confidence. Such information will only be shared with the employees, agents, and/or officers of AfriOne Network whose knowledge of it is necessary to handle your complaint.
2. We may ask you for permission to use details of your complaint or inquiry (with any personal information removed, unless you have permitted us to use it) for internal training and quality control. If you have granted us such permissions, you may revoke them at any time.
3. Detailed rules on how we process your data can be found in the Privacy Policy section of this document.
HOW LONG WE KEEP YOUR DATA
We only ever retain personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed if no activity is done within that period. As a Fintech company, we can only retain data as long as the users are still active with us. Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent. These retention periods vary depending on the location, type of data, product type, and the extent of our interaction with you.
We use the following criteria to determine the retention period:
Has the customer provided personal data with the expectation that we will retain such data until they specifically ask for its erasure?
In such cases, AfriOne Bank will follow the guidelines of applicable law and keep data for no longer than is necessary for the purpose for which it is being processed, or until you request for the erasure of your data
Ø Has AfriOne Bank under Platform Centre PTY LTD contractually agreed to a retention period?
Ø Organizations may ask that we retain data for at least a specified period. Your rights are not affected.
Ø Personal erasure requests will take priority in such circumstances.
Ø Is AfriOne Bank under a legal obligation to retain or delete the data?
Examples of this include, but are not limited to; mandatory data retention laws set by governing bodies or data retained for litigation.
WHERE WE STORE AND PROCESS PERSONAL DATA
We may store or process personal data collected by AfriOne Bank in any country in which we operate. This includes, but is not limited to; South Africa, the United Kingdom, Italy, Germany, France, Sweden, Nigeria, Kenya, Zimbabwe, the United Arab Emirates, the United States of America, Canada, Mexico, Singapore, Australia, Hong Kong, and Tokyo. AfriOne Bank’s primary data storage location is London, however, services such as our CRM, Identity, website, application, and Access Management system and website are hosted in the United Kingdom. We will ensure that ‘adequate safeguards’ are in place when transferring data between regions, following the guidance of applicable laws. Company entities of AfriOne Bank may also process personal data following Applicable Law.
INFORMATION FROM LOCATIONS OUTSIDE SOUTH AFRICA
If you are located outside South Africa and choose to provide information to us, please note that the data, including Personal Data, will be processed in South Africa. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
ACCURACY AND UPDATE OF YOUR INFORMATION
You are responsible for making sure the information provided to the Bank is accurate and should inform the Bank of any changes as it occurs, this will enable us to update your information with us.
Any changes will affect only future uses of your Personal Information. Subject to applicable law, which might, from time to time, oblige us to store your Personal Information for a certain period, we will respect your wishes to correct inaccurate information. Otherwise, we will hold your Personal Information for as long as we believe it will help us achieve our objectives as detailed in this Privacy Policy.
SENSITIVE DATA
We may hold information about you that reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs, genetic or biometric data or data concerning your health or sexual orientation, data relating to criminal convictions or offenses, or information that is used to uniquely identify you, (for example your fingerprint, facial recognition or voice recording). We will only hold this data when we need to for the product or services we provide to you, where we are required to process the data for public interest purposes, or where we have a legal obligation or your consent to do so.
YOUR RIGHTS
You have the following rights as stated by the CPA, POPI, AND PATA:
Ø Right of access to personal data that we process about you, which includes the right to obtain confirmation as to whether or not we process any of your data, and if this is the case, you have the right to request a copy of your data and the details of our processing of your data;
Ø to require us to correct any inaccuracies in your data;
Ø to object to our processing of your data (including for direct marketing purposes) or to withdraw your consent if you have previously given us your consent;
Ø In certain circumstances, you may have the right to request the erasure of your data (often referred to as the “right to be forgotten”), for example, if we no longer have any legal ground for processing your data, e.g. we no longer need it for our legitimate interests (as set out above);
Ø Instead of erasure, you can request the restriction of processing of your data (i.e. limit the use of your data by us), for example when the accuracy of your data is being verified by us, or if we no longer need your data for our legitimate interests but we need to hold some of it for legal proceedings; and
Ø You may request the transfer of any personal data you have provided to us to a different organization.
If you wish to exercise any of the above rights, you should: put your request in writing and email it to us at afrione@afrionebank.africa;
include proof of your identity and address (e.g. a copy of your driving license or passport, and a recent utility or credit card bill).
This is to allow us to verify your identity and prevent disclosure to unauthorized third parties; and provide the details of the request that you are making, for example by specifying the personal data you want to access, the information that is incorrect, and the information with which it should be replaced.
You should not provide AfriOne Bank with any personally identifiable information or submit or post any personally identifiable information to the site unless you would like that information to be used by AfriOne Bank under this policy.
Likewise, you should not submit or post any personally identifiable information to the website unless you want that information to be accessible by other users of the website, as information posted on the website may be made available to other users of the website.
Personally, identifiable information posted to the service site is not accessible by other users of the service site who do not belong to your peer user group or organization and who are also registered on the service site.
The personally identifiable information that AfriOne Bank collects from users of the Sites (both registered and unregistered) may be used for a variety of purposes, for example, to provide the services and products offered through the Sites to users of the Sites, to customize content and/or layout of the Sites for each user of the Sites, to notify users of the Sites about updates to and activities on the Sites and about goods and services that we feel may be of interest to you, to improve the content of the Sites, to analyze data and patterns regarding usage of the Sites, to contact users of the Sites for marketing purposes, and to contact users of the Sites for information verification purposes.
AfriOne Bank may collect and publish statistics and usage information related to the Users’ consumption and feedback of content only in Anonymous Information cases. We may publish consumption data associated with a certain keyword or piece of content, but never to your Account. We may collect certain information from visitors to the Site and users of the Services, such as Internet addresses. This information is logged to help diagnose technical problems and prevent security breaches.
MINORS PRIVACY
We do not knowingly collect names, email addresses, or any other personally identifiable information from children through the internet or any other touch-points. We do not allow children under the age of 18 to open accounts nor provide online banking services for children less than 18 years of age without the consent of a guardian. If you are a parent or guardian and you are aware that your child has provided us with Personal Data without verification of parental consent, please promptly contact us.
SOCIAL MEDIA PLATFORMS
We operate and communicate through our designated pages and accounts on some social media platforms to communicate and engage with our customers. We monitor and record comments and posts made about us on these channels so that we can improve our Services. The general public can access and read any information posted on these sites. Please note that any content you post to such social media platforms is subject to the applicable social media platform’s terms of use and privacy policies. We recommend that you review the information carefully to better understand your rights and obligations regarding such content.
Our Services may allow you to connect and share your actions, comments, content, and information publicly or with friends. We are not responsible for maintaining the confidentiality of any information you share publicly or with friends.
Our Services may also allow you to connect with us on, share, and use third-party websites, applications, and services. Please be mindful of your personal privacy needs and the privacy needs of others, as you choose whom to connect with and what to share and make public. We cannot control the privacy or security of information you choose to make public or share with others. We also do not control the privacy practices of third parties. Please contact those sites and services directly if you want to learn about their privacy practices.
CAREER PLATFORMS
As part of our recruitment process and as an applicant, you explicitly consent to the collection, use, transfer, and storage or in any other form of your data contained in application forms/letters, curriculum vitae (CV)/resumes obtained from your identity document(s) or collected through interviews/other forms assessment by AfriOne Bank Plc or its affiliates. This information is for the exclusive purpose of assessing and evaluating applicants’ suitability for employment in any current or prospective position within our organization, verifying applicants’ identity, and the accuracy of the details provided to us, or for other related purposes. We shall, in line with our internal policies, controls, and relevant Data Protection Regulations ensure that this data is not disclosed or assessed by unauthorized persons. By providing any information on AfriOne’s career page, you confirm that you have read the terms and privacy statement and accept it. As an applicant, you consent to AfriOne Bank using the data provided by the terms described above.
THIRD-PARTY WEBSITES
Our website, related websites, and mobile applications may have links to or from other websites that are not operated by us. We have no control over and assume no responsibility for the security, privacy practices, or content of third-party websites or services. We recommend that you always read the privacy and security statements on these websites.
SERVICE PROVIDERS
We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform specific Service-related roles, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose outside of the service-specific need for which the data is required.
LODGING A COMPLAINT
We only process your personal information in compliance with this privacy notice and accordance with the relevant data protection laws. If however you wish to raise a complaint regarding the processing of your data or are unsatisfied with how we have handled your information, you have the right to complain to the supervisory authority.
CHANGES TO THIS POLICY
We may change this Policy from time to time. The current version of this Policy will always be available from us in hard copy or on our website. We will post a prominent notice on our website to notify you of any significant changes to this Policy or update you by other appropriate means.
NOTIFICATION OF CHANGES
If we decide to change the Policy, we will either notify users by way of an email or post material changes on the Sites so our users are aware of what information we collect, how we use it, and if we disclose it. Unless we seek and receive your consent, we will use information under the Policy under which the information was last collected. Users may prevent their information from being used for purposes other than those for which it was originally collected by emailing us at ‘afrione@afrionebank.africa
SECURITY
We will use at least industry-standard measures on the Sites to protect against the loss, misuse, or alteration of the information under our control. We use a secure server hosting location, firewall protection, controlled access, and secure data storage to protect your data. We do not store your passwords in plaintext, nor do we store your credit card information on our systems. The Sites fully support SSL and current encryption standards. We also limit access to your data to our employees whom we believe reasonably need to come into contact with that information. While no system is guaranteed to be completely secure, we work hard to ensure our security measures responsibly protect all information.
COOKIES
AfriOne Bank uses “cookies” to improve the experience of the Sites. A cookie is a text file that is placed on your hard disk by a web page server, often including an anonymous unique identifier. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
We may use cookies for various purposes, for example, to save user preferences, customize Site content for individual users, ensure that users are not repeatedly sent the same content, record session information, alert users to new areas that might be of interest upon return to the Site, and to save certain information about users of the Site and others who visit the Site. We also use cookies to record current login information; however, you are still required to log in to your account after a certain period has elapsed to protect you against others accidentally accessing your Account.
IP ADDRESSES AND COOKIES
We may collect information about your computer, including where available your IP address, operating system, and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns and does not identify any individual and we will not collect personal information in this way.
We may obtain information about your general internet usage by using a cookie file that is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalized service. They enable us:
Ø To estimate our audience size and usage pattern.
Ø To store information about your preferences, and so allow us to customize our site according to your interests.
Ø To speed up your searches.
Ø To recognize you when you return to our site.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to tailor it to member needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
This may prevent you from taking full advantage of the website. When someone visits we use Google Analytics and Google Console to collect standard internet log information and details of visitor behavior patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way that does not identify anyone.
We do not make and do not allow Google to make, any attempt to find out the identities of those visiting our website. When you register as an AfriOne Bank member or request to join our mailing lists, we collect personal information. We use that information for a couple of reasons: to update you on activities pertinent to the interests you have advised us of; to contact you if we need to obtain or provide additional information; to check our records are up-to-date and to monitor your satisfaction. We use Constant Contact, to deliver our newsletter.
We gather statistics around email openings and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see Constant Contact’s privacy notice. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing afrione@afrionebank.africa
When you purchase a ticket (or tickets) or register for events online, your name, address data, email, and contact number will be stored in Eventbrite or other payment platforms we use now or in the future which is integrated into our internal CRM and CMS systems. Please be assured that we do not share your details with any other company without your consent. For more information, please see Eventbrite’s privacy policy.
To deliver our information and data services to members, we share limited member email information with our partner to get Insight and with others to be able to customize packages, services, and products. These relationships are supported by relevant Non-Disclosure Agreements. Their respective privacy policies can be found here and here. You may opt out of these services by contacting our data protection officer. Data is stored until such date as you cease using our services or request that it be deleted. You are entitled to view, amend, or delete the personal information that we hold.
DISCLOSURE AS REQUIRED BY LAW
Though we make every reasonable effort to preserve user privacy, we may need to disclose personally identifiable information of certain users of the Sites when we have a reasonable and good-faith belief that the disclosure is necessary to comply with a current judicial proceeding, a court order, or legal process served on AfriOne Bank or the Sites. In this situation, we will use reasonable efforts to provide notice of this disclosure to all affected users, to the extent reasonably possible under the circumstances.
POPI, PATA & CPA ACT 68
By using our Website, you have given us consent to share and use your information for anything that seeks to advance the cause of PLATFORM CENTRE PTY LTD and its 3rd party, either for marketing, information, and any other thing.
SERVICE ANNOUNCEMENTS
On occasion, it is necessary to send out service-related announcements. For instance, if the Sites or any of the services offered through the Sites are temporarily suspended for maintenance, we might send users an email. Generally, users may not opt out of these communications, though they can deactivate their accounts. These communications are not promotional.
SPECIAL OFFERS AND UPDATES
We send all new registrants of the Sites a welcoming email to verify passwords and usernames. Subscribing users will occasionally receive information on products, services, special deals, and periodic newsletters following their subscription agreements. We may occasionally send existing and expired subscribers’ information on products, services, special deals, and periodic newsletters which are not part of their subscription.
NON-PERSONALLY IDENTIFIABLE INFORMATION
Where possible, our server automatically recognizes each visitor’s Internet Protocol addresses. We also collect information about how visitors use the Sites (for example what pages are viewed and products and services are purchased). This information, which is collected and maintained in an anonymous and non-personally identifiable form, allows us to improve the content of the Sites and facilitate market research. Sometimes, we utilize the services of a third party to help us understand this information better, although the information that is disclosed to these entities remains at all times in anonymous and non-personally identifiable form. Other than improving the Sites and the experience of visitors to the Sites, we make no other use of this information.
TRANSFER OF INFORMATION
As we continue to develop our business, we may participate in corporate transactions such as mergers and acquisitions, and it is possible that another company may acquire PLATFORM CENTRE and its Subsidiary and which will include AfriOne Bank, TAAC Africa, and others. or it is business assets in the future. If AfriOne Bank elects, in its reasonable discretion, to transfer ownership or control of the Sites to a third party, whether or not in the context of an acquisition of AfriOne Bank or a merger of AfriOne Bank with a third party, you consent to the transfer of your personally identifiable information and non-personally identifiable information to that third party, provided that all use of your information by that third party remains subject to the terms of this Policy.
ACCESS, REVIEW, AND UPDATE
Users may review, delete/deactivate and update the personal information that was previously provided to us by emailing us at ‘afrione@afrionebank.africa. We may ask you to provide identification before progressing with your inquiry.
OTHER WEBSITES; LINKS
Third-party websites may be accessible through the Sites. These third-party websites have their own privacy and data collection policies and practices. AfriOne Bank is not responsible for any actions or privacy policies of such third parties. You should check the applicable privacy policies of those third parties when providing personally identifiable information through linked websites.
CONSENT TO THE USE OF THIRD-PARTY PROVIDERS
In addition to the specific third parties noted in this Policy, AfriOne Bank may also contract with other third parties to provide various services to AfriOne Bank relating to the Sites on an outsourced basis rather than performing the services itself. For example, AfriOne Bank may contract with an email provider to handle the distribution of email messages to subscribers of the Sites. Likewise, AfriOne Bank may contract with a website hosting provider to host all or a portion of the Sites for third parties. By visiting the Sites, all visitors consent to AfriOne Bank providing both personal and non-personal information received from those visitors to these third-party providers to enable the third-party provider to provide these outsourced services to third parties. In addition, all visitors consent to the collection, maintenance, and processing of their personal and non-personal information by AfriOne Bank and these third-party providers.
CONTACT INFORMATION
Any questions or suggestions about this Privacy Policy should be addressed via email to: “afrione@afrionebank.africa
This notice is reviewed intermittently and may be updated at any time. We are regulated by the Information Commissioner’s Office You can contact them for advice and support.
Thank you
Privacy & Compliance Department.
2 Baanbreker Avenue, Helderkruin, Roodepoort South Africa
AFRIONE BANK – EVERYONE IS BANKABLE